Support portal
Let's get your aF4 feeding your fish
Step-by-step guides & self-service support
These guided wizards are the fastest way to get help. Complete a troubleshooting wizard and your ticket will be routed directly to the right technician—most issues are resolved within 24 hours of submission.
The guided wizards below are the fastest path to resolution. Completing a troubleshooting wizard routes your ticket directly to the appropriate technician.
aF4
Automated frozen food feeder
Setup help, won't dispense, power issues.
Get startedinD connect
WiFi remote control dongle
Pairing, network drops, app connection.
Get started0-10v integrations
Neptune · Coralvue · GHL
Third-party controller signal troubleshooting.
Get startedWarranty & returns
Service requests · return portal
Start a warranty request or return through your customer account.
Get startedHelp Desk
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